Online mental health support, made simple and bulk billed.

    Talk to an Australian psychologist by phone or video. With a Mental Health Treatment Plan from your GP, sessions are bulk billed. No out-of-pocket cost.

    Not sure what you need? We'll walk you through the next step. Or call 1300 323 411.

    AHPRA-registeredBulk billing under MedicareSame-week appointments
    Woman smiling while using phone for online psychology session
    Bulk billed
    Medicare rebate
    Same-week appointments
    Wherever you are
    How it works

    How to access bulk billed psychology sessions

    Most clients need a Mental Health Treatment Plan and signed referral before their sessions can be bulk-billed. We'll walk you through it.

    1

    Book a GP appointment

    Ask for a mental health consultation. A longer appointment gives you time to talk through what is going on.

    2

    Get your plan and referral

    Your GP can prepare a Mental Health Treatment Plan and signed referral letter. MeHelp needs both before bulk-billed sessions can begin.

    3

    Send it to MeHelp

    Upload your documents to our secure folder, email them, or ask your GP to fax them. Same-day confirmation.

    Already have your plan and referral? Skip straight to sending your documents.

    What to expect

    From sending your referral to your first session.

    Most clients move from "I'm thinking about it" to a booked session inside the same week.

    1. Day 0

      Send your documents

      Upload or email your Referral & MHTP. Done in minutes.

    2. Within 1 business day

      We confirm receipt

      You hear back from us and we start matching you with a psychologist.

    3. 2 to 5 days

      Get Matched

      We confirm your match with the right psychologist based on your needs, preferences and goals.

    4. Same week

      Your first session

      Phone or video. 50 minutes. Bulk billed with a valid referral and MHTP.

    Choose your starting point

    Start where you are.

    Three quick ways to begin, no matter what stage you're at.

    I don't have a referral

    If you're new to this, we will walk you through the process.

    I have a referral

    Send your MHTP and signed referral letter to MeHelp.

    I want to pay privately

    No GP referral needed. Book a private session directly.

    Funding options

    Many ways to fund your sessions.

    Medicare bulk billing is the most common path. Whatever your situation, we likely accept your funding.

    M

    Medicare

    With a Mental Health Treatment Plan from your GP

    Bulk billed · $0 out of pocket
    N

    NDIS

    Self-managed or plan-managed

    NDIS-funded sessions
    W

    WorkCover

    Every Australian state and territory scheme

    Direct-billed to your insurer
    D

    DVA

    Gold and White Card holders

    Direct-billed to DVA
    P

    Private health insurance

    Every Australian fund with psychology extras

    Pay and claim back
    E

    Workplace EAP

    Through your employer

    Check your access
    $

    Pay privately

    No referral, no waiting

    Book a private session
    ?

    Not sure?

    We'll help you figure it out

    Talk to us
    Pricing

    With a referral, or without.

    Both get you to the same place — an AHPRA-registered psychologist, online. The difference is cost and a GP visit.

    Most common

    With a Medicare referral

    $0out of pocket

    Bulk billed — nothing to pay.

    • Up to 10 sessions a calendar year
    • Needs a GP Mental Health Treatment Plan + referral
    • We bill Medicare directly
    How Medicare works
    Fastest

    Without a referral

    $180a session

    Pay privately — no GP required.

    • No GP visit, no referral
    • No session limit — go at your pace
    • Often a first session this week
    • Completely private — nothing shared
    Book a private session
    Nationwide care

    Online from anywhere in Australia.

    Psychologists registered to practise in every state and territory. Sessions adjust to your local time.

    AEST · AEDT · ACST · AWST

    Why MeHelp

    Support that fits your life.

    Care should be easier to start, easier to attend, and easier to understand. MeHelp brings the steps together so you know exactly what to do next.

    Flexible sessions

    Phone or video, your call

    Access support from home, work, or anywhere private. No commute, no waiting room.

    Clear costs

    $0 with valid documents

    Bulk-billed sessions when your signed referral and MHTP are in place. Up to 10 sessions per year.

    AHPRA registered

    Australian psychologists

    Every psychologist is Australian-trained and registered with AHPRA.

    Same week

    No three-month waits

    Most clients book their first session within the same week. Evenings and weekends available.

    Mental health in Australia

    You're not alone in this.

    Mental health affects most of us at some point. Reaching out is the hardest first step, and worth taking.

    1 in 5

    Australians experience a mental health issue each year.

    Australian Institute of Health and Welfare

    ~ 1 in 2

    Australians will experience a mental disorder at some point in their lifetime.

    Australian Institute of Health and Welfare

    Only 35%

    Of Australians experiencing mental health issues seek professional support.

    Australian Institute of Health and Welfare

    The first step is often the hardest. MeHelp can help you take it.

    Resources

    Not ready for a session yet?

    Free tools, articles, and guides you can use in your own time. No sign-up, no pressure.

    FAQs

    Questions people ask first.

    MeHelp Psychology is an Australian online psychology practice. AHPRA-registered psychologists provide bulk-billed mental health support to clients across every state and territory. Phone and video sessions, during the day, evenings and weekends.

    You only need a GP referral and Mental Health Treatment Plan if you'd like to use bulk-billed Medicare sessions. If you'd rather pay privately, no referral is needed — you can book straight in.

    With a valid Mental Health Treatment Plan, sessions are fully bulk billed — $0 out of pocket. Private sessions are also available if you'd prefer not to use Medicare.

    Most people are seen within the week, including evenings and weekends. Start with a free 15-minute discovery call and we'll match you with a psychologist based on availability.

    For most concerns, the evidence shows telehealth psychology is just as effective as in-person therapy — with the added benefit of accessing care from wherever you feel most comfortable.

    You can access up to 10 individual sessions per calendar year under a Mental Health Treatment Plan. Six sessions are allocated first, then a GP review before the remaining four are approved.

    Yes — many Australian employers offer an Employee Assistance Program that covers a set number of confidential sessions. Ask your HR team or check with us to see if your workplace is covered.

    Fit matters. If your current psychologist isn't right for you, just let us know and we'll rematch you within our network at no extra cost.

    Ready when you are.

    Whether you already have your referral or need help understanding the next step, MeHelp can guide you through it.

    In crisis? Call 000 or Lifeline on 13 11 14 (24/7). Beyond Blue: 1300 22 4636.